What monitoring has to cover
SAP Integration Suite is not one runtime with one screen. It is a set of capabilities, and each one produces different signals and fails in a different way. Cloud Integration runs integration flows. API Management exposes API proxies. Advanced event mesh moves events. Edge Integration Cell can run integration flows and API proxies inside your own landscape. SAP Cloud Connector links SAP BTP to on-premise systems.
A workable monitoring design starts from business impact, then maps each interface to the runtime area that carries it. The sections below describe what to watch in each area. The steps afterwards turn that into an operating model.
What to watch, by runtime area
Cloud Integration
Cloud Integration gives you message processing logs, trace and log levels, and a monitor for message status and deployed content. These are the daily tools of first-line support.
Watch these signals:
- Message status per interface, especially failed and retrying messages.
- The state of deployed content. An integration flow that is not running is a silent outage for the interface it serves.
- Repeated failures with the same error text, which usually point to a design problem and not to bad data.
- Trace and log levels. Keep them at the lowest level that supports your team, and raise them for a bounded time when diagnosing. Payloads can contain personal or commercial data, so agree masking rules before anyone switches on detailed tracing.
API Management
API Management offers API proxies, policies, an API developer portal, products and analytics. Monitor at the level of the API proxy and the product.
Watch these signals:
- Traffic, error and response time trends per API proxy, using the analytics.
- Rejections from OAuth 2.0 verification, which show expired credentials or misconfigured consumers.
- Quota and spike arrest violations.
- Rejections from JSON and XML threat protection, which can be harmless malformed calls or the first sign of abuse.
Choose to contact the consumer when quota violations come from one application. Choose to review the product limits when many consumers hit the same limit.
